TIPS
TO HANDLE TELEMARKETERS
1.If they want to loan you money, tell them you just
filed for bankruptcy and you could sure use some money.
2. If they start out with, "How are you today?" say, "Why do you want to know?" Alternately, you can tell them, "I'm so glad you asked, because no one these days seems to care, and I have all these problems; my arthritis is acting up, my eyelashes are sore, my car won't start..." When they try to get to the sell, just keep talking about your problems.
3. If they say they're John Doe from XYZ Company, ask them to spell their name. Then ask them to spell the company name. Then ask them where it is located. Continue asking them personal questions or questions about their company for as long as necessary.
4. This works great if you are male: Telemarketer: "Hi, my name is Judy and I'm with XYZ Company..." You: (Wait for a second) With a real husky voice ask, "What are you wearing?"
5. Cry out in surprise, "Judy! Is that you? Oh my God! Judy, how have you been?" Hopefully, this will give Judy a few brief moments of terror as she tries to figure out where she could know you from.
6. Say "No" over and over. Be sure to vary the sound of each one and keep a rhythmic tempo, even as they are trying to speak. This is most fun if you can do it until they hang up.
7. If MCI calls trying to get you to sign up for the Family and Friends Plan, reply, in as SINISTER a voice as you can, "I don't have any friends...would YOU be my friend?"
8. If the company cleans rugs, respond: "Can you get blood out? Can you get out GOAT blood? How about HUMAN blood?"
9. Ask him/her to marry you. When they get all flustered, tell them that you could not just give your credit card number to a complete stranger.
10. Tell the telemarketer that you work for the same company, they often can't sell to their fellow employees.
11. Answer the phone. As soon as you realize it is a telemarketer, set the receiver down, shout or scream "Oh my God!!!" and then hang-up.
12. Tell the telemarketer you are busy at the moment and ask them if they will give you their HOME phone number, you will call them back. When the telemarketer explains that they cannot give out their HOME number, you say "I guess you don't want anyone bothering you at home, right?" The telemarketer will agree and you say, "Now you know how I feel!" Hang up.
13. Ask them to repeat everything they say, several times.
14. Tell them it is dinner time, BUT ask if they would please hold. Put them on your speaker phone while you continue to eat at your leisure. Smack your food loudly and continue with your dinner conversation.
15. Tell the telemarketer you are on "home incarceration" and ask if they could bring you some beer.
16. Tell the telemarketer, "Okay, I will listen to you. But I should probably tell you, I'm
2. If they start out with, "How are you today?" say, "Why do you want to know?" Alternately, you can tell them, "I'm so glad you asked, because no one these days seems to care, and I have all these problems; my arthritis is acting up, my eyelashes are sore, my car won't start..." When they try to get to the sell, just keep talking about your problems.
3. If they say they're John Doe from XYZ Company, ask them to spell their name. Then ask them to spell the company name. Then ask them where it is located. Continue asking them personal questions or questions about their company for as long as necessary.
4. This works great if you are male: Telemarketer: "Hi, my name is Judy and I'm with XYZ Company..." You: (Wait for a second) With a real husky voice ask, "What are you wearing?"
5. Cry out in surprise, "Judy! Is that you? Oh my God! Judy, how have you been?" Hopefully, this will give Judy a few brief moments of terror as she tries to figure out where she could know you from.
6. Say "No" over and over. Be sure to vary the sound of each one and keep a rhythmic tempo, even as they are trying to speak. This is most fun if you can do it until they hang up.
7. If MCI calls trying to get you to sign up for the Family and Friends Plan, reply, in as SINISTER a voice as you can, "I don't have any friends...would YOU be my friend?"
8. If the company cleans rugs, respond: "Can you get blood out? Can you get out GOAT blood? How about HUMAN blood?"
9. Ask him/her to marry you. When they get all flustered, tell them that you could not just give your credit card number to a complete stranger.
10. Tell the telemarketer that you work for the same company, they often can't sell to their fellow employees.
11. Answer the phone. As soon as you realize it is a telemarketer, set the receiver down, shout or scream "Oh my God!!!" and then hang-up.
12. Tell the telemarketer you are busy at the moment and ask them if they will give you their HOME phone number, you will call them back. When the telemarketer explains that they cannot give out their HOME number, you say "I guess you don't want anyone bothering you at home, right?" The telemarketer will agree and you say, "Now you know how I feel!" Hang up.
13. Ask them to repeat everything they say, several times.
14. Tell them it is dinner time, BUT ask if they would please hold. Put them on your speaker phone while you continue to eat at your leisure. Smack your food loudly and continue with your dinner conversation.
15. Tell the telemarketer you are on "home incarceration" and ask if they could bring you some beer.
16. Tell the telemarketer, "Okay, I will listen to you. But I should probably tell you, I'm
not wearing any clothes."
17. Insist that the caller is really your buddy Leon, playing a joke. "Come on Leon, cut it out! Seriously, Leon, how's your momma?"
18. Tell them you are hard of hearing and that they need to speak up... louder...louder...louder...
19. Tell them to talk VERY SLOWLY, because you want to write DOWN EVERY WORD.
17. Insist that the caller is really your buddy Leon, playing a joke. "Come on Leon, cut it out! Seriously, Leon, how's your momma?"
18. Tell them you are hard of hearing and that they need to speak up... louder...louder...louder...
19. Tell them to talk VERY SLOWLY, because you want to write DOWN EVERY WORD.
HOW TO Keep a high profile in office
Never write a note or memo if you can phone or visit
instead; everyone wants to talk whenever you're ready.
Don't sit down to talk. The acoustics are better the higher you are, and remember that most people are a bit deaf so speak up louder!
Try to talk with _at least_ three people between you and your listener, so that they don't feel left out.
The very best place for a conversation is in the corridor, beside someone else's desk. If the corridor is full, try leaning against their cupboard or hanging over their screen.
Never warn people of your approach by knocking on their desk or cupboard. People love surprises, especially if they're busy.
The best time to disturb someone is when they look thoughtful or are concentrating. It's your _duty_ to give them a break now and again.
To make sure that _you_ get regular breaks, never use a "Do No Disturb" sign. When other people use them they're only joking.
Always hold meetings around a desk. If you book a conference room everyone will think you've got something to hide.
If the phone isn't answered after four rings, hang on. Someone will answer it eventually, and they might like a chat, too.
Never divert calls if you're leaving your desk. Your telephone could get into bad habits.
Try to whistle, hum or tap your fingers while you work. It is a comfort to others to know that you're still there.
If you have to design the office layout, remember to leave lots of wide-open spaces so that we can see and hear each other right across the floor.
Don't sit down to talk. The acoustics are better the higher you are, and remember that most people are a bit deaf so speak up louder!
Try to talk with _at least_ three people between you and your listener, so that they don't feel left out.
The very best place for a conversation is in the corridor, beside someone else's desk. If the corridor is full, try leaning against their cupboard or hanging over their screen.
Never warn people of your approach by knocking on their desk or cupboard. People love surprises, especially if they're busy.
The best time to disturb someone is when they look thoughtful or are concentrating. It's your _duty_ to give them a break now and again.
To make sure that _you_ get regular breaks, never use a "Do No Disturb" sign. When other people use them they're only joking.
Always hold meetings around a desk. If you book a conference room everyone will think you've got something to hide.
If the phone isn't answered after four rings, hang on. Someone will answer it eventually, and they might like a chat, too.
Never divert calls if you're leaving your desk. Your telephone could get into bad habits.
Try to whistle, hum or tap your fingers while you work. It is a comfort to others to know that you're still there.
If you have to design the office layout, remember to leave lots of wide-open spaces so that we can see and hear each other right across the floor.
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